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Background:
A client specializing in storage solutions offered a Fibre Channel (FC) based RAID controller as a key product. The client faced challenges in managing complex RAID configurations, both locally and remotely, and required an efficient system to handle firmware management, configuration, and monitoring of the device. The existing solution lacked intuitive user interfaces and automation, resulting in time-consuming and error-prone configuration tasks.
Solution:
Our team worked closely with the client to develop firmware modules for their FC-based RAID controller. These modules included features for automated configuration management, performance optimization, and failover mechanisms, ensuring better reliability and uptime. Additionally, we created both local and remote configuration management tools to provide users with easy-to-use interfaces for configuring the RAID controller, managing storage arrays, and monitoring system health.
For local configuration, we developed a MFC-based GUI utility for Windows, enabling users to perform detailed setups directly on the server. For remote configuration, we built a web-enabled Java-based utility, ensuring cross-platform support for users to configure and monitor the RAID controller remotely. The solution also integrated real-time alerts and performance metrics, improving system administration.
Outcome:
The client’s RAID controller now offers a seamless configuration experience both locally and remotely. Automated firmware and configuration management increased operational efficiency, reduced manual errors, and enhanced user experience, ultimately driving customer satisfaction and product adoption.
Client: Embedded Storage Manufacturing MNC, USA